Refund policy

Handmade & Custom = Final Sale

• Every RUMBOO earring is handcrafted just for you, so all custom orders are final sale. Once I start creating, I can’t take it back.

Damaged or Lost Items

• If your earrings arrive damaged or don’t make it to you, holler at me within 7 days of delivery. I’ll work to repair, replace, or find a solution.

Exchanges

• Because each piece is unique, exchanges aren’t guaranteed, but I’ll always do my best to make you happy.

Shipping & Responsibility

• Standard shipping: $11, 7–10 business days processing.
• USPS sometimes moves slow—while I pack your earrings with care, I’m not responsible for carrier delays.

Refunds

• Refunds are not available for custom RUMBOO orders. If your item is lost or damaged in transit, I’ll make it right with a replacement.

Questions?

• DM or email me anytime at Sherekak@gmail.com —I’ve got your back, punkin.